Mastering Communication: The New Cornerstone of Business Success

In today’s fast-paced, interconnected world, communication has emerged as the true currency of success. Words have the power to inspire, influence, and transform—or to divide and derail. That’s the core message of Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, an insightful and empowering new book by renowned executive coach Molly Tschang and world-acclaimed leadership thinker Marshall Goldsmith.
With a compelling foreword by leadership legend Ken Blanchard and a closing epilogue from Alan Mulally—former CEO of Ford and Boeing—this book is a masterclass in impactful communication, forged through decades of leadership experience and proven results.
At its heart, Say It Skillfully is a practical and accessible guide to becoming a more effective communicator—whether you’re at the helm of an organization or a valued contributor on a team. It goes beyond surface-level advice, offering tangible strategies to conquer fear, engage in challenging conversations, and use communication as a tool for meaningful connection.
Molly Tschang and Marshall Goldsmith combine their extensive knowledge to present a roadmap for mastering what they call the “human side of business.” Their guidance helps readers harness the power of language to build trust, navigate complexity, and lead with clarity.
One of the book’s standout themes is the importance of courageous conversations. Many professionals shy away from difficult discussions, often fearing tension or misunderstandings. Tschang and Goldsmith offer readers a framework to face these conversations head-on—with confidence, empathy, and purpose—transforming them into opportunities for growth and mutual understanding.
Equally powerful is their take on feedback. Framed as a gift rather than a threat, feedback becomes a valuable catalyst for personal and professional development—if delivered with care and received with an open heart. Readers learn to express constructive insights in a way that builds rather than breaks, and to receive critique with grace and curiosity.
The book also champions a workplace culture rooted in open communication. When teams feel safe to speak, listen, and engage transparently, innovation and trust flourish. Tschang and Goldsmith provide actionable methods to foster this kind of environment—where every voice matters and communication becomes a strategic advantage.
Bringing these principles to life are real-world stories, practical examples, and step-by-step techniques that bridge theory and execution. These narratives make the book deeply relatable and immediately applicable across a range of business and personal settings.
Ken Blanchard’s foreword lays the foundation for the book’s transformative message, underscoring why communication is the bedrock of all great leadership. Meanwhile, Alan Mulally’s epilogue ties the lessons together through lived experience, drawing on his time steering two global giants through turbulent change. His reflections serve as a powerful testament to the impact of authentic, disciplined, and consistent communication.
Whether you’re a seasoned leader aiming to uplift your team or a professional seeking to elevate your voice, Say It Skillfully delivers tools and insights that will resonate long after the final page. It’s not just a book about communication—it’s a guide to building stronger relationships, making a lasting impact, and creating a culture where success is shared.
Available beginning May 20th in print, ebook, and audiobook formats, Say It Skillfully is a must-have resource for anyone serious about unlocking the true power of their words. Don’t miss the opportunity to sharpen your communication skills and lead with greater influence—because when you speak skillfully, you win together. Get your copy today at Amazon.
Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy













